Our Refund Process
We are confident that UROGUN will provide the support you need. However, if you are not 100% satisfied with your results, we offer a hassle-free 60-day money-back guarantee.
1
Contact Us
Reach out to our support team within 60 days of purchase.
2
Return Product
Ship back the bottles (even if empty) to our return facility.
3
Get Refunded
Once received, we process your full refund immediately.
Additional Terms
- Refunds apply to the product price only; shipping and handling fees are non-refundable.
- The 60-day window starts from the date of package delivery.
- To prevent abuse, we allow one refund per customer/household for the same product.
- Items must be returned to the specific address provided by our customer support agents.